All products available on this website, including those featuring Kait Matthews' artwork and designs, are printed and fulfilled by Printify, a trusted third-party printing and fulfillment service. Kait Matthews provides the artwork and designs, but she does not handle the printing, shipping, or fulfillment process.

If you receive a product that is damaged or defective, we've got you covered. Please notify us within 30 days of receiving the order by emailing us at kait@kaitmatthews.com. We will work with Printify to ensure that you receive a replacement or a refund for the damaged item. Your satisfaction is important to us.

Since all products are made-to-order, refunds or replacements are generally not available for change-of-mind or buyer's remorse. Please review your order carefully before completing the purchase. However, if there is a problem with the product or it arrives damaged, please refer to the answer to Q2 for instructions on how to resolve the issue.

Your personal information is important to us, and we are committed to protecting your privacy. We use your information solely for the purpose of processing your order and ensuring a smooth transaction. Rest assured that your information will not be sold or shared with third parties. For more details on our privacy practices, please refer to our Privacy Policy, which can be found on our website.

Yes, you can find additional information about Printify's policies, including their terms of service, shipping information, and quality assurance on the Printify website. Kait Matthews' website works closely with Printify to ensure a seamless shopping experience for our customers, and their policies align with our commitment to providing high-quality products and excellent customer service. If you have any more questions or concerns about your purchase through Printify or any other aspect of your shopping experience on our website, please don't hesitate to contact us at kait@kaitmatthews.com. Your satisfaction is our top priority, and we are here to assist you.

Welcome to Kait Matthews' website. Please read these terms and conditions carefully before using this website. By accessing or using this website, you agree to comply with and be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use this website. 1. Products All shop products available on this website, such as journals, prints, clothing, and more, are produced and shipped through Printify, a trusted third-party printing and fulfillment service. The tarot deck is made by Red Feather Publishing and can be ordered through third-party retailers such as Amazon and Barnes & Noble. 2. Returns and Refunds a. General Policy: As all shop products are made-to-order through Printify, refunds or replacements are generally not available unless there is a problem with the product. b. Defective or Damaged Items: Products that arrive defective or damaged can be replaced if the site owner, Kait Matthews, is notified within 30 days of receiving the order. Please contact Kait Matthews at kait@kaitmatthews.com to report any issues with your order. 3. Shipping a. Shipping Times: Shipping times may vary depending on your location and the shipping method selected at checkout. Please refer to the estimated shipping times provided during the checkout process. b. Shipping Costs: Shipping costs are calculated based on the shipping method selected, the destination, and the size and weight of the products ordered. Shipping costs will be displayed during the checkout process. 4. Intellectual Property a. Ownership: All content, including but not limited to text, images, artwork, designs, and the Kait Matthews brand, are the intellectual property of Kait Matthews and are protected by applicable copyright and trademark laws. b. Use of Content: You may not reproduce, distribute, display, or create derivative works based on any content from this website without the express written permission of Kait Matthews. c. Third-Party Intellectual Property: Any third-party trademarks, logos, or copyrighted materials used on this website are the property of their respective owners and are used with permission or under applicable laws. 5. Privacy Your use of this website is also governed by our Privacy Policy, which can be found on our website. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We are committed to ensuring that your information is used solely for the purpose of processing your order and will not be sold or shared with third parties. 6. Contact Information If you have any questions or concerns regarding these terms and conditions, your order, or any other aspect of our website, please contact us at kait@kaitmatthews.com. By using Kait Matthews' website, you acknowledge that you have read, understood, and agreed to these terms and conditions. These terms and conditions were last updated on 09/01/2023.